Donaldson Timber Systems quality lead: process control insights for project teams
Reviewed by Tom Sullivan
First reported on The Construction Index
30 Second Briefing
Donaldson Timber Systems has appointed James Lund-Lack, current chair of the Chartered Institute of Building (CIOB) for Bristol and South West, as regional and quality manager to tighten process control across its timber frame operations. With over 15 years’ senior management experience, including as managing director of iHus Annexe, he brings a background in governance, legal compliance and sustainable performance for a CIOB membership of more than 6,200. He will coordinate estimating, design, procurement, manufacturing and project delivery teams, with a core remit to strengthen quality management systems and continuous improvement.
Technical Brief
- Role explicitly spans estimating, design, procurement, manufacturing and project delivery to close quality gaps.
- Cross-functional coordination is intended to standardise timber frame outputs across multiple project and factory streams.
- Quality remit includes enforcing compliance with internal procedures as well as external industry standards and regulations.
- Continuous improvement is framed as an ongoing programme, not one-off audits, embedded in day-to-day operations.
- Background with iHus Annexe brings specific familiarity with offsite timber frame for multigenerational residential schemes.
- Executive and non-executive leadership history suggests emphasis on board-level reporting of quality KPIs and risk.
- For similar offsite manufacturers, the move signals tighter integration of QA with commercial and design decision-making.
Our Take
In our database, Donaldson Timber Systems has appeared several times in 2026 for UK-wide technical and product moves, signalling that the new quality manager role is part of a broader organisational push to standardise offsite timber frame delivery rather than a one-off hire.
The recent launch of Donaldson Timber Systems’ Affordable Housing Range, accredited to BOPAS+, BBA and STA Gold, means the new quality function will likely be judged against maintaining those third-party accreditations as volumes scale, especially on Homes England-backed schemes in the United Kingdom.
With a new head of technical role already created at Donaldson Timber Systems this year, adding a quality manager with 15 years of senior management experience suggests the firm is gearing up for tighter process control and assurance across multiple UK regions, which will matter for repeatable offsite deployment in the South West and beyond.
Prepared by collating external sources, AI-assisted tools, and Geomechanics.io’s proprietary mining database, then reviewed for technical accuracy & edited by our geotechnical team.
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